Emergency Information

The Fair Insurance Code

Act ethically
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The Insurance & Savings Ombudsman Scheme

Be subject to independent review
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The Insurance Council's Solvency Test

Be financially sound
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Members of the Insurance Council participate in the Insurance and Savings Ombudsman scheme.

The Insurance and Savings Ombudsman is an independent authority. It considers complaints regarding all types of personal and domestic insurances, and savings services, provided that the amount claimed does not exceed $100,000.

The scheme is free of charge for insured people, and the Ombudsman's decision is binding upon the insurance company involved in the dispute.

See more about the Insurance and Savings Ombudsman

 

 

 

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