Emergency Information
Readiness for emergencies
See a list of things to store in preparation for an emergency
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Respond in the right way
A list of responses to help you through an emergency
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Reduce the chances of getting hurt
Practical steps to take
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Recovery - where to start
Website and phone contacts for Insurance Emergency Plan
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The insurance emergency plan
How the insurance industry will respond in an emergency
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The Insurance Emergency Plan
How the insurance industry will respond in an emergency
All Insurance Council members have in place emergency response procedures that allow them to deal with the large number of claims that would be expected from an emergency event.
The Emergency Response Procedures include the following services:
- Special telephone Call Centres.
- Teams of specially trained loss adjusters.
- Technical advice from the Insurance Council
The role of the Insurance Council:
- Gather information on the nature and severity of the emergency event, and pass it on to your insurer.
- Provide information to you through the media.
- Facilitate coordination between your insurance company, your local council and EQC.
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